For parents & carers
When something doesn’t feel right.
You might be noticing big emotions, worries, difficulties with friendships or problems at school. You might be waiting for an assessment, or not sure where to begin. You are not alone — and you don’t need to have the answers before you reach out.
We can help with
Families come to us for many reasons.
Emotional dysregulation
Meltdowns, outbursts or shutdowns that are hard to understand.
Anxiety & worry
Fears that are getting in the way of everyday life.
School difficulties
Bullying, attendance, behaviour, suspensions or exclusions.
Social difficulties
Struggles making or keeping friendships.
Unmet SEND needs
Diagnosed or suspected needs that aren’t yet being supported.
Your own wellbeing
The pressure on you as a parent matters too.
What happens next
A gentle, clear process.
- 1
Early concern
You notice something isn’t right — perhaps increasing emotional dysregulation, worry or difficulty at school.
- 2
Accessible support
You join a workshop or programme, or get in touch for an informal conversation.
- 3
Individualised support
Together we identify your child’s specific triggers and needs.
- 4
Appropriate referral
Where needed, we connect your family with specialist statutory or voluntary support.
- 5
Follow-up
We review progress together and identify any further needs.
Ways to get involved
Start small, or start talking.
Many families begin with a parent workshop or one of our community programmes — a relaxed way to meet us and other parents in a similar situation.
If you need more focused help, we can talk through individualised family support. Either way, a short enquiry is all it takes to begin.
Questions parents ask
Does my child need a diagnosis?
No. We support children with diagnosed or suspected SEND, and children experiencing social, emotional or behavioural challenges without any diagnosis.
Do you replace a formal assessment?
No. We complement formal assessment and statutory processes. Where needed, we help you understand those processes and connect with the right services.
Where do you work?
Our face-to-face work is in Central and South Royal Borough of Kensington and Chelsea.
Is this an emergency service?
No. If anyone is in immediate danger call 999. For urgent mental health support call NHS 111 and choose the mental health option. See our Safeguarding & Urgent Help page.
What should I include when I get in touch?
Just a few basics and how we can reach you. Please do not include detailed medical histories or diagnoses in the form — we will talk through anything you want to share in person.
Get support
A brighter path begins together.
You do not have to wait for crisis to ask for support. Tell us a little about what is happening and we will help you find the right next step.