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Empathic Educators — Bridging Mental Health and Education

Complaints

We want to hear from you.

If something has not gone as it should, please tell us. Feedback helps us improve.

Our formal complaints procedure, including response timescales, will be published here once approved.

How to raise a concern

Email info@empathiceducators.com with "Complaint" in the subject line, or call 07714 932179. Tell us what happened and what you would like us to do.

If your concern is about safeguarding

Please see our Safeguarding & Urgent Help page. If anyone is in immediate danger, call 999.